Terms of Service

Terms of Service - Mel Skincare

Effective Date: February 2025

1. Welcome

Welcome to Mel Skincare! These Terms of Service govern your use of our website www.melskincare.com and the purchase of our products. By using our website and placing an order, you agree to these terms. Please read them carefully.

2. Applicability and Changes

These terms apply to all users of our website. We reserve the right to update or modify these terms at any time. Continued use of our website after any changes means you accept the updated terms.

3. Products and Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices and descriptions are subject to change without notice.

4. Orders and Payments

By placing an order, you agree to provide accurate and complete information. We accept payments via Ideal, Paypal and Klarna. We reserve the right to cancel or refuse any order.

5. Shipping and Delivery

Orders are processed within 3 business days. Shipping times vary depending on location. We are not responsible for delays caused by carriers.

6. Returns and Refunds

You may return unused and unopened products within 14 days of receipt. Certain items (such as opened skincare products) may not be eligible for returns due to hygiene reasons. Refunds are issued after we receive and inspect the returned product.

7. Liability and Warranties

We strive to ensure the accuracy of product descriptions, but we do not guarantee error-free content. Our products are for external use only. We are not liable for any adverse reactions. Our liability is limited to the purchase price of the product.

8. Intellectual Property

All content on this website, including images, text, and logos, is the property of Mel Skincare. Unauthorized use is prohibited.

9. Complaints and Disputes

If you have a complaint, please contact us at info@mel-skincare.com. Disputes will be governed by Dutch law.

10. Contact Information

If you have any questions about these Terms of Service, you can contact us at:
Mel Skincare
info@mel-skincare.com